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Waggoner Library Student Workers: Know Your Library

What do scenarios, who to call for what.

Waggoner Library Personnel

Waggoner Library Personnel

Waggoner Library faculty and staff represent rich and diverse experiences providing the base for a strong collaborative team. All professional librarians hold a Masters of Library Science or Masters of Information Science degree in addition to other advanced degrees at the masters or doctoral level.

Waggoner librarians and staff are committed to lifelong learning and providing a welcoming environment for all our patrons.

To learn more about our personnel, please click on a profile below. Feel free to contact us individually or at library@trevecca.edu for assistance with your library and research needs.

Andrea Fowler, Director of Library Services, University Archivist

Jennifer Bennett, Interlibrary Loan (ILL) Coordinator & Archives Supervisor

Hunter Cammel, Circulation Supervisor

Katie O'Connell, Evening Supervisor

Beth Purtee, Collection Services Librarian

Carol Reid, Online and Data Services Librarian

Priscilla "Prilla" Speer, Online Learning Services Librarian & Reference

Lanette Strickland, Instruction and Serials Librarian

Questions about Library Staff: What To Do

What do you do when someone comes in the library and asks about a particular librarian/staff member?

1. Find out more

  • Try to find out more about why they are asking, if possible.
  • "Is Prilla expecting you for an appointment?"
    • Examples: a meet with a librarian appointment, they got good help from that person before, they are a salesperson/vendor, they are a friend, etc.
      • Based on the answer, try to judge whether they really need to see a specific librarian or not. Appointments, yes... they got help from that person before, maybe not.
      • Refer them to the librarian working at the reference desk or the librarian on call, if it seems appropriate.


2. Call the librarian

  • If they still need to see a specific person:
    • Ask their name, then call the librarian's office and ask the librarian to come down to meet them.
      • "May I please have your name so that I can let Lanette know who is here to see her? I will call her to ask her to come meet you."
    • A list of office phone numbers is at the circulation desk.
      • There may be times that the librarian does not answer. In that case:
        • Do NOT give out office locations/room numbers.
          • If the person already knows where the office is, you do not have to stop them from going there.
        • Do NOT give out any schedule information.
        • Do NOT give out cell phone numbers.
        • You can give out a librarian's office phone number and/or email address, or business card, for the person to follow up later.

What if someone asks about another student worker?

  • Do NOT share information about fellow student workers' schedules, phone numbers, etc.
    • Even if you think this is a friend.
    • "I'm sorry but I can't share information about Jane's schedule. Do you want to talk to my supervisor?"
In all cases, do not hesitate to loop in the Circulation Supervisor or the librarian/staff member at the desk/on call.