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Waggoner Library Student Workers: Know Your Library

Library & Reference Hours

Click here to view building and reference hours.

Click here to access library website/Discovery.

Patron Head Count

Patron Head Count Form

Click here to access the form.

Dress Code

  • Leggings and similar clothing requires a long top that covers the tops of your legs
  • No Shorts, Spaghetti Straps, Tank Tops, Crop Tops, or hats with brims (such as baseball or cowboy hats).
  •  T-shirts – no political slogans or language that supervisor deems inappropriate
  •  Supervisor is final judge of what is inappropriate

 

Example: https://guides.lib.campbell.edu/c.php?g=286608&p=5017488

WMS is our system for checking out materials to patrons. You will use your personal TNU credentials during your shifts.

When you are at work please always have WMS pulled up.

After logging in, choose "Waggoner Library" as your branch.

If you ever have issues with your login (not a password issue, but a WMS issue), please check with a supervisor or the librarian in charge (x1570).

When you are at the main Circulation desk computer, please open one of these videos in an extra tab and play it in the background (muted). Any time you step away (such as to do head count, open a study room, etc), please switch so the video tab is showing. This should prevent the computer from going to sleep, so library staff can check things in or out while you are gone.

It is fine to find a different video you prefer as long as the video is "screensaver-like:" not an a show, not super active, Trevecca-appropriate. Remember your screens are visible to people coming in the doors.

Safe & Bear Key

To unlock doors, you will need the bear key.

The bear key is kept in the safe in the lower left cabinet, between the two student worker chairs. ALWAYS make sure the safe is on its side (so the lid swings open like a door). The bear key should ALWAYS be kept in the safe unless you are actively using it. The bear key should NEVER be given to anyone who isn't a library worker. Instead, if you need to let someone into a room (like if they locked themselves out of a study room), go with them, unlock the door, then go back the desk.

The safe's code to unlock is 2000*. (Note the star * after all the numbers.)

Materials Available for Checkout in the Circulation Area

  • Laptops and power cords - all new as of 2019. They should all have instructions for use, but typically you need to log in to wifi before logging into the computer.
  • A variety of phone cables/chargers - labeled with images to choose proper cable
  • A variety of adapters for use with the mediascapes - labeled so library patrons can choose what works with their device.
  • Calculators
  • Dry erase markers and erasers - sets include 4 markers and 1 eraser in a bag, all must be returned
  • Doctoral study room keys - located on bulletin board behind door by supervisor office. There are four rooms available. You may want to ask if they have a room preference.
  • Reserve items - arranged by professor name/class, these do have various checkout periods.
    • If professors bring items to put on reserve, the forms are near the phone. Reserve items go to Katie for processing. Faculty must fill out the form for her to process.
  • Reserve copies of dissertations  - doctoral students can check these out, limit of 2 at a time for 10 week checkout, no renewals. There is a reminder sheet on the shelf above the dissertations when they are checked out.
  • Link to the Gadget & Technology Guide, which lists items students/employees can check out.

Circulation Desk Reference Queries

Click the link to record questions asked during your work shift.

Instructions

  • Click the link to record your query.
  • Record queries whether it is your scheduled shift or not. 
  • Click Submit when done.

Questions? 

Ask Prilla or Sarah if you have questions about the process. Data will be compiled by LibWizard and aggregated by us regularly.

If you are curious you can see submissions and export information. Please don't delete. 

  • Go to LibApps
  • Then LibWizard
  • Then Surveys
  • Find Waggoner Reference Queries in the list
  • Click on the number of submissions to the data

Gadget/Technology Borrowing Agreement (NOT laptops)

Laptop Borrowing Agreement - Students

Laptop Borrowing Agreement - Employees

Overdue Materials & Fines

When someone has an overdue fine or replacement charge on their account, kindly inform them of the amount before checking materials out to them.

  • Holds are place on accounts with $10 or more in charges.
    • An override from a full time library staff member is required for checkouts once a patron reaches the hold limit.
  • Payments can be made at the library by cash or check, or charges can paid in the business office with a credit card. They will need to know the exact amount though before going over there.
  • Place cash or checks in the cash box (far right drawer in circ workroom) and log transactions on the clipboard.
  • If you need assistance or a patron is upset, please see your supervisor or the librarian working.